ING Wholesale Banking

We are a global bank with a strong European base, serving large corporations, multinationals and financial institutions in over 40 countries. Whatever your financial needs, whether you are looking to expand and want strategic advice, or just want to make your day-to-day banking more efficient, we are here to support your business ambitions. For our Wholesale Banking clients we provide specialised lending, tailored corporate finance, debt and equity market solutions, payments and cash management, as well as trade and treasury services.

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The world is changing so quickly, sometimes it’s hard to keep up. Our purpose is to empower people to stay a step ahead in life and in business, and we believe this also means helping clients and society stay a step ahead of the challenges they’re facing. Our employees deliver on this purpose, pairing local and global insight with sector knowledge and financial expertise. This combination ensures we deliver you the best solutions available, all across the world. In all this, sustainability and innovation play a key role.

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Towards a sustainable future

We support you with the challenges you face today and help you look to the future. When it comes to sustainability, we can help you to future proof your company and prepare it for a more sustainable future. We are committed to facilitating and financing society’s shift to a low-carbon future and pioneer innovative forms of finance to support you in creating a better world. As such, we are included in the  FTSE4Good Index.

ING’s sustainability direction is focused on two things: climate action and financial health.

Climate action

A big challenge society as a whole is facing is the climate crisis. As a bank, we have an influence over a much larger carbon footprint than our own – and that’s the collective footprint of all our clients and their wider activities. With that influence comes a big responsibility: to use our financing and our advisory discussions to actively help clients to transition to new sustainable business models that will ensure their success into the future. We have financed billions of euros of renewable energy projects while saying ‘no’ to certain companies and sectors and ‘yes, but’ to others, outlining sustainability improvements they have to make first. On top of that, we’ve committed to measuring and steering our lending portfolio towards global climate goals.

Read more about ING’s approach to climate action.

Financial health

Money is one of the leading causes of stress for people around the world. As a bank, money is what we know best. And as innovators, we put insights on behaviour and money into products, tools, research and education that help contribute to a financially healthy society. We think our biggest impact on improving financial health can be made in three areas:

  • information: providing the right information at the right time to help people make better financial decisions.
  • innovation: creating tools that help customers make better financial decisions.
  • involvement: getting involved in the communities we operate in and in developing countries.

Read more about ING’s approach to financial health.

Innovation at ING

For us, innovation is about creating a differentiating experience for clients.

Recognised as one of Forbes magazine’s most innovative companies, ING has a variety of ways of turning great ideas into products and services that clients really need. These include in-house innovations, investing in and partnering with financial technology (fintech) companies via ING Ventures, as well as developing our own unique innovation method, PACE.

ING has Labs in four cities (Amsterdam, Brussels, London and Singapore) where we partner with others to bring disruptive ideas to market by combining our knowledge and network with their knowledge and skills.

We innovate ourselves where we can, but we are also constantly on the lookout for external partnerships with companies that offer a distinctive customer experience.

For instance, we partnered with international payments company TransferMate to give our business clients a faster, cheaper and easier payments solution. ING’s investment in TransferMate not only gives our clients a broader choice of payments solutions, but helps them keep their costs low as they can send and receive international payments in the same way as local ones.

ING is one of the pioneers of blockchain in the financial sector. This work isn’t going unnoticed – we’re ranked fifth among global listed companies with the highest blockchain potential for 2019 in Forbes.

Our blockchain team started experimenting with distributed ledgers in 2016, after laying the groundwork the years before. As one of the leading trade commodity finance banks, ING has been digitalising the sector with blockchain initiatives like Easy Trading Connect (ETC). ETC teamed up with Societe Generale to create and test the first prototype of the platform on a crude oil cargo shipment trade.

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The result?

A bank’s average time to complete the transaction went from about three hours to 25 minutes. For traders, efficiency went up 33 percent. Distributed ledger technology (DLT) proved itself again in ETC’s second phase, when it completed the first agricultural commodity trade. A soybean shipment transaction was done at five times the speed of a traditional trade. No paper contracts, certificates or manual checks. It reduced fraud risk, lowered costs, increased safety, and allowed  participants to monitor the trade’s progress in real time.

These pilots were the starting point for two independent DLT-based companies: Vakt, a platform that digitalises the post-trade process of energy commodities, and Komgo, for which we teamed up with the world’s top commodity banks and energy players to continue to strengthen the security in trade finance.

Explorations in how DLT could transform other sectors have led ING to become part of MineHub – a technology company that uses  DLT to reduce processes and approvals from weeks to hours and cut down the paperwork for transport, invoicing and payments in the mining industry.

To overcome one of the financial industry’s  biggest obstacles to using blockchain and DLT, privacy, we have been working on zero-knowledge proofs, a cryptographic primitive that enables questions in a transaction to be answered without sharing the data itself.  Such as proving that a payment amount is within a limit, but not showing the exact amount. We have released three open-source zero-knowledge projects, inviting external developers to improve privacy standards with us.

Whether on our own or with others, we are investing in offering clients a better service.

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