ING Wholesale Banking support

ING Wholesale Banking serves the banking needs of large corporations, multinationals and financial institutions worldwide. Do you have a question or need help using our services? Contact one of our support desks:  

InsideBusiness

• All regions, except Hong Kong SAR and Singapore: InsideBusiness.Support@ing.com
• For Hong Kong SAR and Singapore: InsideBusiness.Asia.Support@asia.ing.com
• InsideBusiness Channel support desks per country: visit the ING InsideBusiness page for local phone numbers

ING Trade Support

For questions on Financial Market transactions: ingtrade.support@ing.com, or via telephone:

NL: +31 (0) 10 300 93 40
BE: +32 (0) 27 00 60 72
RO: +40 37 37 88 231

Bank guarantees support

• For the Netherlands, contact our Bank Guarantees department: bankguaranteesmidoffice@ing.nl
• For other countries, contact our Global Trade Finance sales department: Global Trade Finance

ING Corporate Card customer helpdesk

For questions or notification of loss or theft, call our customer helpdesk (for cardholders and programme administrators): visit the Corporate Card customer helpdesk for local phone numbers

Fraud operations

fraudpayments@ing.com, or tel.: +31 20 584 7840

Availability Fraud operations:

• Mon. - Fri. 7:00 am - 0:00 am CET
• Sat. 8:00 am - 5:00 pm CET
• Sundays closed

Outside working hours, or in case of fraud that occurred in the past, contact Fraud operations via e-mail.

If you suspect fraud in progress, always notify your ING contact or ING Wholesale Banking fraud operations immediately. Speed is of the essence, for the chances on reversing transactions diminishes by the minute.