MiFID policy and inducements

Purpose

As a client of ING Bank N.V. conducting business with us, ING Wholesale Banking is committed to the relationship we have with you.

We undertake to conduct business with you in a way which is honest, fair and professional and in accordance with your best interests. One of the ways we do this is to be transparent about certain fees, commissions or benefits given or received by ING Wholesale Banking to or from third parties. The Markets in Financial Instruments Directive (implementing Directive 2006/73/EC, Art. 26 on ‘Inducements’) sets specific requirements for this.

In the event that you have questions or queries, please do not hesitate to contact Arden Vega, ING Compliance Amsterdam.

MiFID policies and forms

For ING Bank N.V. and its branches and subsidiaries	Also available in:
ING WB Best Execution and Order Handling Policy	Dutch - Slovak - Romanian
ING WB Summary of Best Execution and Order Handling Policy	Dutch - Slovak - Romanian
Best Execution and Order Handling Policy FAQ	Dutch - Slovak
ING WB Inducements Policy	Dutch - Romanian
ING WB Conflicts of Interest Policy	Dutch - Slovak - Romanian
ING FM Global Complaints Policy	Romanian*)- Slovak
ING SI Commercial Policy	Romanian
ING WB DCM Allocation Policy	French
MiFID II Systematic Internaliser

*) Pentru procesul local de reclamatii si petitii va rugam sa consultati ing.ro, sectiunea Reclamatii si petitii

Forms

• Opt-up form
• ING WB Consent form for professional clients

Also available in: Romanian

Contact

If you have a question or a complaint about our information on MiFID II, please fill in your details in the contact e-mail.

Retail	Professional
I have a question	I have a question
I have a complaint	I have a complaint

Other languages

Language	Intro	Contact
Dutch	Indien u een vraag of klacht heeft over onze informatie van MiFID II, laat dan uw gegevens achter in een contact e-mail.	Retail Ik heb een vraag Ik heb een klacht
Czech	Pokud máte dotaz nebo stížnost týkající se naší informace k MiFID II, vyplňte, prosím, podrobné informace v emailu.	Zákazník Mám dotaz Mám stížnost
French	Si vous avez une question ou une plainte concernant nos informations sur MiFID II, veuillez entrer vos coordonnées dans le mail de contact.	Particulier J'ai une question J'ai une plainte
German	Zu Fragen oder Beschwerden über unsere Informationen bezüglich MiFID II senden Sie bitte Ihre Kontakt- informationen via E-Mail.	Kleinanleger Ich habe eine Frage Ich habe eine Beschwerde
Hungarian	Amennyiben kérdése, észrevétele merülne fel a MiFID II-vel kapcsolatban nyújtott információkkal kapcsolatban, kérjük szíveskedjen ezt a kapcsolatfelvételi e-mailben megadni.	Lakossági ügyfél Kérdésem van Panasszal élek
Italian	Se avete domande o reclami sulla nostra informativa su MiFID II, fornite i vostri dettagli nella e-mail di contatto.	Retail Ho una domanda Ho un reclamo
Polish	Jeśli masz pytanie lub reklamację dotyczącą prezentowanych przez nas informacji o MiFID II proszę podaj szczegóły w emailu.	Detaliczny Mam pytanie Składam reklamację
Romanian	In cazul in care aveti intrebari sau o reclamatie cu privire la informatiile furnizate de noi cu privire la MiFID II, va rugam sa completati detaliile dumneavoastra in mesajul electronic de contactare.	Retail Am o intrebare Am o reclamatie
Spanish	Si tiene alguna queja o reclamación en relación a nuestra información sobre MiFID II, por favor rellene sus detalles en el contacto e-mail.	Retail Tengo una pregunta Tengo una queja o reclamación